Privacy Policy - WildConnect

1. Introduction

WildConnect (\"we\", \"our\", \"us\") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Platform.

2. Data We Collect

2.1 Information You Provide

Account information (name, email, password)
Profile details (bio, interests, experience level)
User-generated content (photos, reviews, comments)
Payment information (processed securely by Stripe)
Organization details (for association accounts)

2.2 Automatically Collected Data

Device information and IP address
Browser type and operating system
Pages visited and time spent on the Platform
Location data (when you use location-based features)
Cookies and similar tracking technologies

3. How We Use Your Data

We use your data to:

Provide and improve our services
Process transactions and manage subscriptions
Personalize your experience and show relevant content
Send important notifications about your account
Ensure platform security and prevent fraud
Respond to support requests
Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

Contract: Processing necessary to provide our services
Consent: You have given explicit permission
Legitimate Interests: Platform security, fraud prevention
Legal Obligation: Compliance with laws and regulations

5. Data Sharing and Disclosure

We do NOT sell your personal data. We may share your information with:

Service Providers: Stripe (payments), Twilio (SMS), hosting providers
Other Users: Your public profile and content are visible to Platform users
Legal Requirements: When required by law or to protect our rights
Business Transfers: In case of merger, sale, or acquisition

6. Your Rights (GDPR)

You have the right to:

Access: Request a copy of your personal data
Rectification: Correct inaccurate information
Erasure: Request deletion of your data (\"right to be forgotten\")
Portability: Receive your data in a structured format
Object: Object to processing of your data
Restrict: Limit how we use your data
Withdraw Consent: Revoke permission at any time

To exercise these rights, contact us at wildconnect05@gmail.com

7. Data Security

We implement industry-standard security measures to protect your data, including:

Encrypted data transmission (HTTPS/TLS)
Secure password hashing (bcrypt)
Regular security audits
Access controls and authentication
Secure payment processing via Stripe

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. When you delete your account, we will delete or anonymize your data within 30 days, except where we must retain it for legal compliance.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our Platform is not intended for children under 16. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or Platform notification. Your continued use after changes constitutes acceptance.

12. Contact & Data Protection Officer

For privacy-related questions or to exercise your rights, contact our Data Protection Officer:

Email: wildconnect05@gmail.com
General Support: wildconnect05@gmail.com

You also have the right to lodge a complaint with your local data protection authority.

🔒 Privacy Policy